WHERE IS YOUR NEW LOCATION/ DO YOU STILL HAVE A STOREFRONT? We no longer have a storefront but business is the same. We cherish our relationships with our customers and plan on keeping the same Black Iris service you know and love. We keep it personal and professional making sure that you have the best experience working with us. You can order through email, text, and calling. 

WHERE DO YOU DELIVER TO? We deliver to most of Orange County. Check our delivery page to find your city and our delivery rates. 

IS THERE A DELIVERY MINIMUM FOR CERTAIN CITIES? Yes. Due to raising prices, we do ask for a delivery minimum to certain cities. Please check our delivery page. 

HOW LONG WILL MY FLOWERS LAST? We guarantee 48 hours of life per arrangement due to unknown circumstances in each environment. Kept out direct sunlight will help life span. 

CAN I REQUEST A CERTAIN TIME FRAME FOR MY DELIVERY? Yes. You can request a certain time frame for your order but we do ask that you refrain from doing so on holidays due to higher volume of orders. 

WILL MY ARRANGEMENT LOOK LIKE IT DOES ON THE WEBSITE? We try our best to replicate what is given on our website but all arrangements are made by the availability of freshest flowers. Substitutions may be made if ordered same day. We do our best to match but nature lives on its own calendar. Our sales team will make sure to inform you of any substitution. 

WILL I BE CHARGED THE DAY I PLACE THE ORDER OR THE DAY OF DELIVERY? You will be charged the day your order is placed to ensure your order will go out the day you request. 

ARE YOU STILL DELIVERING FOR TODAY? If your order is placed before noon with available flowers, we will still deliver your order. If we have a low volume of orders, we may have our delivery driver go back out for you. Please call and check with sales reps. 

HOW DO I TAKE CARE OF AN ORCHID PLANT? In the tropics, orchids grow on the sides of trees so that they recieve rain water, but do  not site in water. Depending on the amount of sunlight your orchid receives, most need a spraying once or twice a week with a water bottle. Do not over water. Each orchid arrangement purchased is given care instructions. 

CAN I REQUEST THE DESIGNERS TO MAKE SOMETHING FOR ME IF I DON'T SEE SOMETHING I LIKE ON THE WEBSITE ? Yes. You can request a designers choice with your preferred budget as long as its above or at the delivery minimum to your designated city. 

IS THERE ANY PET FRIENDLY ARRANGEMENTS I CAN ORDER? Yes. We can offer you anything that does not contain pollen. For example, lilies and tulips can be toxic to your pet friends. 

CAN I HIRE THE BLACK IRIS ON ELDEN FOR AN EVENT? Yes. Give us a call or an email with flowers, colors, and budgets in mind and our sales team will get back to you within 24-48 hours with options to make sure we bring your vision to life.